IFOY AWARD 2013
InfoLink® Fleet Management software
cuts down fleet size and repair costs
Crown, one of the world's largest forklift manufacturers, helped cut the forklift fleet size by 40% while reducing maintenance and repair costs by 90% for the UK office supplies wholesaler Spicers.
"The implementation of Crown's InfoLink fleet management system with a new, efficient forklift fleet generated a significant economic gain for the customer. The key factor in the jury's decision was the strong focus on customer benefit and the practicability of the solution. The fact that both partners set a long-term relationship above their own short-term profit led to the success of the rationalisation project."
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Operations Improvement Manager, Spicers Ltd:
"With Crown InfoLink, we can now clearly monitor what the drivers are doing, ensuring their productivity is correctly managed and challenged – it has given us visibility. As well as the operator efficiency improvements, there have been additional financial benefits as we've experienced a 90% reduction in damage billing. It's fact – Crown really has helped to reduce our operating costs."